Over time, in Service you learn about the complete range of gear units. This makes the work very diverse. Among other things, this includes preparing cost estimates as well as constructing and repairing all kinds of gear units.
Then there is complaint processing, where it’s important to identify the cause of the problem. Other departments are often consulted to make the assessment.
I also enjoy helping customers in good time, satisfying them, and getting positive feedback. That is one of the most important tasks for me.